This site exists only because of the airline's outright hostility toward its passengers and many of its employees.
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Managing Director, Customer Solutions
P.O. Box 66100
Chicago, IL 60666
Senior Counsel, Americas
1600 Smith St., 15th Fl. HQSLG
Houston, TX 77002
Executive Vice President, General Counsel and Secretary
(and now responsible for customer care and customer experience) United Airlines, Inc.
233 S. Wacker Drive
HDQCT - 14Th Fl
Chicago, IL, 60606
Senior Counsel, Regulatory, Alliances and International Legal Department
United Continental Holdings, Inc.
233 S Wacker Dr
Chicago, IL 60606-6311
United Airlines, Inc.
900 Grand Plaza Drive NHCCR
Houston, TX 77067-4323
1-800-864-8331 or 1-877-624-2660 (voice-mail only)
Fax (refund services): (713) 324-1431